Refund policy

A refund is only possible in case of a manufacturing defect. We need to be notified within 2 business days after the delivery of the shoes. Refund is only given as a store credit or credit to your bank account.

Please note that the shoes can be Refunded only in the following conditions:

• Shoes are completely unused, which means that there should not be any scratch or use marks on the sole of the shoe or on the upper
• It should be packed in the original packaging the way it reached you.
• For return reasons please take great care when you first try on your shoes to avoid leather marking and other sole stains. If you trying to assess the size/fit of the shoes, please walk on a carpet or a clean surface to avoid sole damages. The replacement of the shoes takes 1-2 weeks (subject to availability), we will always do our best to expedite the replacement.
• If the shoe does not qualify for the exchange/ refund conditions as mentioned above, the customer will be liable to pay two way shipping and handling charges.
• All damages on arrival issue should be reported within 48 hours along with the pictures to investigate transit reasons with third party couriers.

Note: Any Sale/Lucky size item cannot be refunded. Also any Custom made/Bespoke order can also not be refunded.